Shipping policy
SHIPPING POLICY
Domestic Shipping (United States)
- We offer standard shipping within the United States
- Processing time: 1-6 business days
- Delivery time: 3-7 business days depending on location
- All products are fulfilled through our trusted fulfillment partner
International Shipping
- We ship to Canada and 26 other international destinations
- Processing time: 1-6 business days
- Delivery time: 7-21 business days depending on destination
- All international orders are shipped from the United States
Important Information for International Customers:
- Customs and Duties: International orders may be subject to customs duties, taxes, and fees upon delivery. These charges are determined by your country's customs authority and are the responsibility of the customer.
- Currency: All prices are displayed in USD. Your bank or payment provider will handle currency conversion.
- Customs Documentation: All international shipments include proper customs documentation with accurate product descriptions and values.
Shipping Rates:
- Shipping costs are calculated at checkout based on your location and order weight
- Free shipping promotions apply to domestic orders only unless otherwise specified
Order Tracking:
- You will receive tracking information once your order ships
- International tracking may have limited updates once the package enters your country's postal system
Delivery Issues:
- We are not responsible for delays caused by customs processing
- Contact us if your order hasn't arrived within the expected timeframe